@JacqueGonzales I'm sorry to hear about the experience you had. Unfortunately, you are correct all sales, promotion… https://t.co/kHILLM4l85

@woody24 @thelaborator Hi there, we would be more than willing to review this case for you. Please submit a support… https://t.co/t3HXqe4dDH

@83trillion Hi, thank you for the ticket number. We do see you've opened two tickets now, both are on our queue hol… https://t.co/CWQR6vovno

@VanshGurdaswan1 @envato_help Hi there, thank you for the ticket # Your ticket it's in the queue to be resolved, du… https://t.co/eYxODMQ9LL

@simtabi Hello, Would you mind sharing your Envato Elements username via DM? We'll get this sorted as soon as possible. Thanks! ^TP